Terms and Conditions

Please read the Terms and Conditions Of Use carefully before using this site

All orders placed are accepted subject to our Terms and Conditions.

Our online shopping terms and conditions apply to all orders which you, the customer, places using this website "Lulu & Boo Organics". We ask that you read through the ‘Terms and Conditions’ carefully before placing your order. We advise you to check them periodically for changes. By accepting the "Terms and Conditions" at the checkout you are accepting and agreeing to the following On-line Shopping Terms and Conditions, the Privacy Statement and such other policies as we notify you, from time to time, and which will constitute the entire agreement between us. If you do not agree to the terms and conditions, you should not review information or obtain goods, services or products from this site. Nothing in these On-line Shopping Terms and Conditions affects your statutory rights, either as a consumer or otherwise.

MAKING A PURCHASE

Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.

All Information is transfered to our servers in the United States.

PAYMENT

Payment can be made by any major credit or debit card, including Visa, MasterCard, American Express, Solo, Switch / Maestro and Delta. All credit or debit cardholders are subject to validation checks and authorisation by the card issuer. If the issuer of your card refuses to authorise payment, we won't be liable for any delay or non-delivery. You can also make a payment using PayPal. You do not have to have a PayPal account for this, although you are free to use one.

TELEPHONE

If you wish to pay by credit or debit card, please call 029 21320809

SECURITY

We do not store account numbers

SHIPPING AND HANDLING

Lulu & Boo Organics will acknowledge this order by sending an e-mail to the e-mail address. (A printed copy of your order will be provided if it was placed in person, or an order number will be provided if your order was placed over the phone). At this point the purchase contract will be made and we will supply the goods to you in accordance with your order and these Terms and Conditions.

DELIVERY INFORMATION

Goods are shipped first class or priority mail. Orders are usually processed and shipped within 1-3 business days. We reserve the right to extend the processing time up to one week with prior notice. Risk of damage or loss of the goods passes to you on delivery.

LOST PARCELS

If you think your parcel has been lost. We cannot investigate this with Royal Mail until 15 working days from the due date of delivery. As Royal Mail do not consider a parcel to be lost until 15 working days have elapsed. If you want to avoid any delays, we recommend that you choose the Special delivery option.

PRICES

All prices are subject to variation without notice

RETURNS POLICY

We take great care in the production of Lulu & Boo Organics Skincare. We hope you will be happy with your purchase, but if you are unsatisfied please let us know why so we can help.

Please contact us by telephone 029 21320809 or by using our contact page.

STANDARD RETURNS

For products excluded from the 30 Day Peace Of Mind Guarantee, which include samples, promotional deals and Gift Sets.
Items must be returned unused, in perfect condition and in the original packaging within 7 days. Unfortunately postage is non-refundable unless the product is faulty/damaged. We recommend you use a signed for service as we cannot be responsible for items that go missing or are returned damaged. Please include a note with your return stating the reason for the return and remember to include your contact details and order reference number.

30 DAY PEACE OF MIND GUARENTEE 

For products included in our 30 Day Peace Of Mind Guarantee, you can return the products purchased for any reason free of charge within 30 days of receiving your order. The products may be opened and used. Upon receipt a refund will be given for the purchase price of the product(including any discounts given) plus the standard delivery charge of the product purchased.

Your rights to return goods are protected under the EU Distance Selling Directive which can be found at: www.hmso.gov.uk

© 2017 Lulu & Boo Organics.